Shipping policy
Rose Fashion London Shipping Policy
Rose Fashion London is committed to providing all its customers with a fast and reliable shipping service. This shipping policy outlines the delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
Rose Fashion London commits to shipping all orders within 24 to 100 hours after purchase confirmation (weekends not included). Once shipped, orders should arrive within 5-18 business days (weekends not included). Delivery times may vary depending on various factors, including but not limited to weather conditions, periods of high demand, and customs procedures. *Please note that during holiday season the delivery time may exceed to an extra week*
Free Shipping
Rose Fashion London is proud to offer free shipping. Regardless of your order amount or location, you benefit from free delivery. This offer reflects our commitment to making the shopping experience as pleasant and hassle-free as possible for our customers.
Shipping
All orders placed with Rose Fashion London are shipped directly from our supplier. This method allows us to shorten processing times and ensure that our customers receive their products as quickly as possible. Moreover, it enables us to conduct strict quality control on every item shipped.
Order Processing
After placing your order, you will receive a confirmation email. Rose Fashion London processes and ships orders within 24 to 48 hours. Once your order has been shipped, you will receive an email with tracking information, allowing you to track your package to its final destination.
Order Cancellation Policy
Once an order has been placed, it is not possible to cancel it. This policy ensures that we can process and ship all orders efficiently and without delay. If you no longer wish to keep your order, you may return it once it has been delivered. Please refer to our return policy for more information on how to initiate a return.
Address Modification Policy
For the accuracy and efficiency of our shipping process, it is not possible to modify the shipping address once an order has been placed. We kindly ask our customers to carefully review their shipping details during the checkout process to avoid any issues. If an incorrect address is provided, the order will be shipped to the stated address, and Rose Fashion London cannot be held responsible for undeliverable packages.
Order Tracking
Rose Fashion London provides tracking information for all shipped orders. You will receive a tracking number via email once your order is dispatched. With this number, you can track the status of your delivery via the carrier’s website.
Questions and Support
For questions about your order or our shipping policy, you can contact our customer service at the following address: info@rosefashionlondon.com. Our dedicated team is ready to assist you and answer all your inquiries as quickly as possible.
Limitations and Exceptions
While we do our best to meet the estimated delivery times, certain factors beyond our control may cause delays. Rose Fashion London is not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.
Conclusion
Rose Fashion London strives to provide an exceptional online shopping experience with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products as quickly as possible while maintaining high satisfaction. For further information, please contact us at info@rosefashionlondon.com.